Bregstar Heating & Cooling · Chicago, IL
A furnace company with nobody at the desk.
Every call to this number is answered by the assistant. It knows this company's hours, prices and service area, books into its calendar, and transfers real emergencies to the on-call tech. Call it and be a customer.
Call from your own phone
(312) 624‑6997It answers in about a second and tells you it's an AI. Then it's your call.
- "My furnace is making a grinding noise, can someone come tomorrow morning?"
- "The AC is out and my mother's 84 and it's 95 degrees." — see how it triages.
- "I smell gas." — it should tell you to leave, not book you in.
- "What does a tune-up cost?" then try to get a price it doesn't have.
- "Can I talk to a person?" — count the seconds.
- Call back from the same phone and move the appointment. It'll know you.
What the assistant knows
Everything on this page. Nothing else.
If you ask about something that isn't here, it takes a message instead of guessing. That's the rule for every business on the platform.
Monday to Friday 7 AM to 6 PM. Saturday 8 AM to 2 PM. Closed Sunday. Emergency service 24/7 with an after-hours surcharge.
Chicago and the inner suburbs, about 20 miles out. Oak Park, Evanston, Cicero, Berwyn — yes. Rockford — it'll say no, politely, and still take your details.
Mike. Ask for a person, a manager, or the owner and you're transferred, no questions asked. Emergencies go to him too.
Services & starting prices
What it will quote
Starting prices only. It always says the technician confirms the exact price on site before any work begins.
| Diagnostic visit (waived if a repair is booked) | $89 |
| Furnace repair | from $199 |
| AC repair | from $199 |
| Furnace or AC tune-up | $129 |
| Thermostat installation | from $149 |
| Water heater repair / replacement | from $199 / $1,400 |
| Furnace replacement | from $3,900 |
| AC replacement | from $4,500 |
| Emergency after-hours surcharge | $150 |
What happens on a call
Booked, not noted
If you book
It finds out what's wrong, confirms the number you're calling from, takes the address, offers two arrival windows from the real calendar, reads the whole thing back once, and books it. You get a text confirmation to the number you called from. The appointment lands on the company's calendar while you're still on the line.
If it's an emergency
No heat in a freeze, no cooling with someone vulnerable at home, gas, a carbon-monoxide alarm, water pouring out of the furnace: it says what to do first — leave, call 911, find the shutoff — then offers to connect you to the on-call tech right now.
If you ask for a human
It says "one moment" and transfers. It never argues, never asks why, never offers a callback instead. On the demo line that rings a real phone, so be nice.
Afterwards
The call is transcribed and summarised in the company's call log: what you said, what it did, the outcome. That log is what the owner reads with their coffee, and it's what a Bregstar agency shows its clients every Monday.